How to find your parts

Step 1
Parts First Step

Use the search bar above to locate your product in need of replacement parts. If you cannot find the product, please Contact Us.

Step 2
Parts Second Step

Once on the product’s replacement parts page, select the desired part(s) to add to your cart.

Step 3
Parts Third Step

Once you have collected all your parts, follow the steps to complete your order. Your new parts will arrive shortly!

FAQs

All cribs come with a 1-year manufacturer warranty, mattresses vary, and all other items have a 90-day manufacturer warranty. If your item is under warranty or extended warranty, please contact us here to order your covered parts.

Yes, your item has a specific lot number and version. Parts can vary from lot to lot, so it’s important to refer to the assembly booklet that came with your item to identify the correct part needed. Using a standard booklet from our website might not lead you to the correct part, as the booklet changes depending on the version and lot. If you are unsure which part you need, please contact us here

Most parts from different models are not interchangeable. If you are unsure which part you need, please contact us here.

Pending approval of your replacement parts order, parts are typically processed within 2-3 business day, and most parts will arrive approximately 5-7 business days after shipping.

We ship only to the contiguous United States.